Follow these steps in order to check your work location, internet connection, GPS access, and TimeExacto status.
Most clock-in concerns can be corrected without changing your account or contacting an administrator.
Make sure you are physically inside your assigned work location before attempting to clock in.
TimeExacto requires a stable connection to confirm your location and submit attendance activity.
Refresh the dashboard after turning on internet and location services.
Once the work location is detected, try the clock-in process again.
Add the instructional images you previously created to the image folder shown below.
Include the employee name, assigned location, time of the issue, error message, and a screenshot.